Outlook to Salesforce email logging
Bridge Hound: Outlook email, logged in Salesforce
Bridge Hound reads each rep's sent and received Outlook mail and logs it on the matching Salesforce Contact or Lead as an email activity they own. No add-in, no BCC address, no clicking "Log email". Each rep opts in with their Microsoft work account.
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What Bridge Hound does
- Sign in with your work Microsoft account. The first person from your company becomes the workspace admin. Everyone else from the same Microsoft 365 organisation joins the same workspace.
- Salesforce connected once. The admin connects Salesforce with a dedicated integration user, so no rep's personal Salesforce login is involved and nothing breaks when people leave.
- Opt-in, per rep. Each rep turns logging on. From that moment, email with anyone in Salesforce shows up on their record within a few minutes.
- Logged. Email you send to, or get from, a Salesforce Contact (or a Lead, when there's no Contact). Sent and received. Every outside person on the email who's in Salesforce gets it on their record, once.
- Skipped. People who aren't in Salesforce, internal-only mail, meeting invites, automatic replies, no-reply senders, and bulk mail to more than 20 outside addresses.
- Kept out on purpose. Anything marked Private or Confidential in Outlook, or given the category "Private" or "Don't log", and nothing from before logging was turned on or while it was paused.
- Not kept by Bridge Hound. The message goes to Salesforce; Bridge Hound keeps only the subject, the addresses and what happened. Attachments are listed by name, not uploaded.
Who it's for
Sales and recruiting teams on Microsoft 365 and Salesforce where reps forget to log email and the record goes quiet. Admins who want one integration user rather than every rep's personal Salesforce login.
Questions people ask
Do reps need an Outlook add-in or a BCC address?
No. Bridge Hound reads each rep's sent and received mail after they opt in, and logs it as an email activity they own.
What exactly lands in Salesforce?
An email activity on the matching Contact or Lead with the new part of the message. Earlier messages quoted in the thread are left out, and attachments are listed by name, not uploaded.
Can a rep keep something private?
Yes. Mark it Private or Confidential in Outlook, or give it the category "Private" or "Don't log", and it is never logged.
Does Bridge Hound store our email?
No. The message goes to Salesforce; Bridge Hound keeps only the subject, the addresses and what happened, so you can see what was logged.
Guides
- How to log Outlook email to Salesforce automatically (and why reps stop doing it by hand) — The four ways email gets into Salesforce from Outlook, what each one misses, and how to get every client email on the right Contact or Lead without reps clicking anything.
Works with
- Rookbound — Cold email blasts that turn responders into warm relationships
- Quill Hound Voice — Every call handled, every next step clear
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Bridge Hound is made by Quill Hound. Details on this page come from bridgehound.com, which is the authoritative description of the product and its pricing.