Business phone system
Quill Hound Voice: Every call handled, every next step clear
A business phone system with AI-assisted follow-up: attendant menus, ring groups and direct numbers, a browser softphone, call recording, automatic transcripts and summaries, and a draft follow-up text or email the rep reviews before anything sends.
See Quill Hound Voice →Starter $39 per user a month (3-user minimum); Growth $59; Scale $89. Buy online, billed monthly.
What Quill Hound Voice does
- A real business phone system. Calls route through an attendant menu, ring groups and direct numbers, straight to the right person or team, answerable from a browser softphone instead of a desk phone.
- Hold, park, transfer, monitor. Hold, park and transfer without juggling conference bridges. A manager can listen, whisper or barge in on a live call for coaching or quality review.
- Recording with an announcement you control. Calls can be recorded, and every recorded call is transcribed automatically once it ends.
- Summary instead of relistening. An overview and key points are written to the call record, so you read it instead of playing the whole call back.
- A follow-up that is always a draft. A follow-up text and email are drafted from what was actually said. The rep reviews, edits or dismisses it; nothing sends on its own.
- Texting from the same number. Reps can text contacts from the number they call from, where a workspace has texting turned on. A known contact who doesn't get through gets an automatic text back; unknown numbers and anyone who replied STOP never do.
- Salesforce and Bullhorn write-back. Connected to Salesforce or Bullhorn, the call, its summary and the follow-up task save back to the right record, with a visible saved-or-failed status and automatic retries.
- Live view and reports. See who's on a call right now, and pull call-volume and handling reports afterwards.
Who it's for
Teams who live on the phone: home-services dispatch that needs calls routed to the right dispatcher and a ready-made follow-up after every estimate call; medical and dental front desks that want ring groups, recording and a summary attached to every call instead of a handwritten note; and staffing and recruiting teams on Bullhorn or Salesforce who want the call, the note and the follow-up task on the right record automatically.
How it works
Reps make and take calls from the browser; existing cell phones can also ring as part of a line. Inbound calls route by menu choice, team or direct number with no hardware PBX. When a recorded call ends it is transcribed, summarised and turned into a draft follow-up that the rep approves, edits or dismisses. Integrations today are Salesforce and Bullhorn, with click-to-dial and an embedded call panel, plus a generic webhook for anything else.
Questions people ask
How much does Quill Hound Voice cost?
Quill Hound Voice is priced per user, per month, billed monthly. Starter is $39 per user with a 3-user minimum, 400 minutes per user a month and 1 CRM connection. Growth is $59 per user with 1,000 minutes per user and 3 CRM connections. Scale is $89 per user with unlimited minutes and unlimited CRM connections. Every plan includes the same features: routing, recording, AI summaries and the reviewed follow-up draft.
How do we sign up, and how do we cancel?
You buy Quill Hound Voice online at voice.quillhound.com: pick a plan, enter a work email and the number of users, and pay through secure checkout. Subscriptions renew each month until cancelled. An admin can cancel any time from Settings, and service continues to the end of the paid month.
Do we need desk phones?
No. Reps call and answer from a browser softphone, and existing cell phones can also ring as part of a line.
Does the AI send follow-ups by itself?
No. The follow-up is always a draft. The rep reviews, edits or dismisses it before anything goes out.
Which CRMs does Quill Hound Voice connect to?
Salesforce and Bullhorn today, with click-to-dial and an embedded call panel, plus a generic webhook for anything else.
What happens if a CRM write-back fails?
It is never silent. Every write-back shows its status (saved or failed) on the call, and failures retry automatically.
Can it tell us which marketing made the phone ring?
That is what Quill Calls does. The two are sold together as a bundle so you can see which campaign drove the call and what happened on it.
Guides
- A business phone system without desk phones: attendant menus, ring groups and a browser softphone — What a modern small-business phone system needs (routing, ring groups, recording, transfer, monitoring) and how teams run it from a browser and their own cells, with AI handling the notes and follow-up after each call.
Works with
- Quill Calls — Know which marketing makes your phone ring
- Spar Hound — The AI sales coach in every call, text and email
Quill Hound Voice is made by Quill Hound. Details on this page come from voice.quillhound.com, which is the authoritative description of the product and its pricing.